Infomaze Elite (P) Ltd (“Infomaze,” “PrintPLANR,” “we,” “us” or the “Company”), a private limited company by shares having its office at 286A, Hebbal Industrial Area, Hootagalli, Mysore 570018, Karnataka, India has issued its Global Data Protection and Privacy Notice (“Notice”) to describe how personal information that you may provide to us will be handled.
We respect the privacy of individuals and, in accordance with applicable law, are committed to handling personal information responsibly. This Notice sets out the rights that you have in connection with the personal information that we collect and process about you, the reasons behind its processing.
Any questions, comments, or doubts regarding this Notice in accordance with the applicable standards, kindly use the given below contact details in Section 10 to reach out to us.
The basic information which identifies you as an individual (“Personal Information”), including your name, email address, and phone number, might be required in order for us to transact business with you or the Company you are work for on behalf of whom you are here as our customer. The Personal Information procured will be used for the purposes of providing information which you have requested, for fulfilling business transactions, or other purposes set out in this Notice.
We may collect the following information:
Any sensitive information, including racial or ethnic origin, religious, philosophical beliefs or political opinions, trade union membership, biometric data, genetic data, sexual orientation, or health-related data, is not gathered or collected.
We utilize the Company’s global IT system, including tools that help us to administer customer accounts, orders, and business transactions to process Personal Information and share it across Company systems and with related corporate entities as mentioned in Section 4.1, including the transferring of Personal Information to our servers in the US and India (see also Section 6.1 below). Our parent company in India, Infomaze Elite (P) Ltd., may host these servers or utilize third-party servers and applications, but in either case, it will be responsible for the security access of Personal Information on the systems.
The means by which you may provide Personal Information to the Company is via our website “contact” or “demo/trial” pages to request product information or other resources such as product demos, request a trial, webinars, or documentation. The collected Personal information from the above means is used for the purposes mentioned below:
We may make use of Personal Information that we collect to help us administer the website and/or for marketing purposes. We may send you information about products that might be of particular interest to you. We will also use your information to send out product updates, promotional and informational emails.
The Internet is a global environment, and using the Internet to collect and process data can involve the transmission of data on an international basis. By browsing our website and communicating electronically with us, you acknowledge our processing of data in this way.
The Company’s websites contain links to other websites. Please exercise caution while disclosing your information on those websites and links as we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites, and such sites are not governed by this Notice. You should review the data protection and privacy statements applicable to such websites.
Our websites use cookies. Most browsers allow you to turn off cookies or to receive a warning before a cookie is stored on your hard drive.
You may always opt-out of receiving marketing communications by sending an email to [email protected] with “Subject – Unsubscribe,” and we will remove your information from our servers.
We may also collect and use Personal Information when it is necessary for other legitimate purposes, such as to help us conduct our business more effectively and efficiently, for example, for general IT resourcing on a global level and information security/management.
We also may use your personal information where we consider it necessary for complying with laws and regulations or to exercise or defend the legal rights of the Company’s global group of companies.
Employees, partners, and agents of the Company may be given access to Personal Information, which we collect, but their use will be limited to the performance of their duties and the reason for processing. Our employees, partners, and agents who have access to your Personal Information are required to keep that information confidential and are not permitted to use it for any other purposes. Personal information may be shared among related entities within the Infomaze Elite (P) Ltd. (“Infomaze”) in India. The purpose of sharing such information is to provide other products and services offered by Infomaze, if so, requested by the user. You can read more about our Company here at www.infomazeelite.com
We will never sell, rent or disclose to unaffiliated third parties your Personal Information unless we have your permission or are required by law to do so. When we permit a third party to access Personal Information, we will implement appropriate measures to ensure the information is used in a manner consistent with this Notice and that the security and confidentiality of the information are maintained. We disclose the Personal Information we collect to the following third parties:
We may disclose Personal Information to third parties on other lawful grounds, including:
You can request the correction, update, and deletion of your Personal Information via email sent to [email protected], and we will use reasonable efforts to contact you regarding your request. To update or delete your Personal Information or correct an inaccuracy, we may ask you to verify your identity and cooperate with us in our effort.
As we operate at a global level, we may need to transfer Personal Information to countries other than the ones in which the information was originally collected. When we export your personal information to a different country, we will take steps to ensure that such data exports comply with applicable laws. For example, if we transfer personal information from the European Economic Area to a country outside it, such as the United States, we will implement an appropriate data export solution such as entering into EU standard contractual clauses with the data importer or taking other measures to provide an adequate level of data protection under EU law.
If you are a resident of the European Union, you can object to the processing of your Personal Information, ask us to restrict the processing of your Personal Information, or request portability of your Personal Information. You can exercise these rights by contacting us using the contact details provided in Section 5 above.
You have the right to complain to a data protection authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority. If we have collected and processed your Personal Information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your Personal Information conducted in reliance on lawful processing grounds other than consent. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
Personal information will be retained no longer than necessary in relation to the business purposes for which such Personal Information is provided and to fulfill legal requirements.
We are committed to ensuring that your information is secure. We have put in place appropriate technical, physical, and administrative procedures to safeguard and secure the information we collect in order to prevent unauthorized access or disclosure.
We reserve the right, at our discretion, to make changes to any part of the website or this Notice. We may change the Notice from time to time by updating this page. You should check this page from time to time to ensure that you are aware of any changes. This Notice is effective from May 25, 2018. By continuing to use the Company’s website and business services, you consent to this Notice as amended.
We will investigate any complaints received in writing and do our best to resolve them with you as soon as possible.
